FAQs

Categories

Winnings

How do I collect my winnings?

For jackpot prizes or first division wins of over $10,000 you will be contacted within 2 business days to discuss payout arrangements. You may be required to provide further proof of identity documentation before we can pay out a large win. Large wins will not be automatically added to your account funds, but they will be recorded on the relevant entry in 'My Draws'.

Winnings under $10,000 will be automatically transferred to your Lottery Office account. Players who have successfully had their identity verified are able to withdraw any winnings. Unverified players cannot withdraw winnings.

Please note: Bank accounts used for payment of winnings must be in the name of The Lottery Office account holder and be located in their country of residence.

Do I have to collect winnings from the overseas lottery directly?

No. Your winnings are from our own lottery which is conducted and drawn in the Northern Territory. The Lottery Office retains ownership of the overseas lottery tickets. The Lottery Office will work directly with the overseas lottery to collect large winnings due for matching tickets we have purchased. We pay the exact same amount of winnings to you for your winning ticket.

How do I know if I've won?

For any wins under $10,000 we will email you the good news. You can also find this information in your Lottery Office account.

For wins over $10,000 we will telephone you directly.

Are winnings on lotteries taxable?

There are no Australian taxes to be paid on any winnings from our lotteries. Some overseas lotteries do have taxes payable within those countries. For example, a federal tax of 30% is applicable within the United States for jackpot wins in the US Powerball and US Mega Millions lotteries. A US state tax of 8% is also payable on wins over $1500 USD. These taxes will be deducted from any prize amount.

To find out more, visit Game Rules.

Can I choose to remain anonymous in the event of a win?

If, in the event of a win if you wished to stay anonymous, we would honour that regardless of the lottery.

How can I be sure I will be paid my prize winnings?

We purchase a matching ticket in the overseas lottery for every order that is placed for one of our lotteries. This ensures we are able to pay out all prizes. A major function of our Government regulator is to ensure full payment of prize winnings.

You can also check your play outcomes, payment entitlement and transaction history by logging into your account.

Useful link: My Account

Do you charge any commission on winnings?

No. We do not charge fees or take any commission on winnings.

How do I reinvest my winnings to play again?

Unless you withdraw your winnings, this money will stay in your account as credit and will automatically be used when purchasing your next games.

Please note maximum account limits apply, please refer to our terms and conditions.