- Getting started
- How it works
- Managing my account
- Payments & withdrawals
- My favourites
- ID verification
- Responsible gambling
Payments & withdrawals
- What currency does The Lottery Office support?
- How do I add funds?
- What are the minimum and maximum amounts I can deposit?
- What deposit methods are available?
- Why can’t I make a purchase or add funds to my account?
- Why can't I purchase more?
- How will deposits appear on my Credit Card / Bank Statement?
- Can I save my payment method?
- Can I use a payment method that’s different to my default?
- How do I delete a payment method?
- Why am I being charged a cash advance fee?
- How do I withdraw money from my account?
- What withdrawal methods are available?
- What is the minimum amount I can withdraw?
- How long will it take for a withdrawal to hit my bank account?
- Why does my account need to be verified before I can withdraw?
- Why can't I withdraw my deposit?
- How do I update the expiry date on my credit card?
- How do I set a spending limit?
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