FAQs

How do I cancel my game/s?

The process of purchasing the matching overseas lottery tickets begins immediately after successfully submitting your shopping cart with payment on The Lottery Office website. Overseas lottery ticket purchases cannot be cancelled, therefore all purchases are final with no refund available. In addition some lotteries offer single use or shielded draw numbers that therefore cannot be cancelled. That is why we encourage you to double check your orders in your shopping cart before clicking 'Purchase'.