FAQs

Why do I have to verify my identity?

The Anti Money Laundering and Counter Terrorism Act 2006 now requires all providers of online gambling operators to verify their customer details within 14 days of the customer opening an account. Our customer accounts are opened upon the customer making their first deposit (for lottery purchases) under the account number allocated to them. Although lotteries are generally exempt from the requirements of the Act, in the spirit of cooperation with authorities we also attempt to verify your identify within 14 days. This ID verification is also a central platform of our approved responsible gambling program. Players are not permitted to withdraw from their account until verification is complete and we place strict spending limits on unverified players.

Useful Link: ID Verification