FAQs

Why does my account need to be verified before I can withdraw?

The Lottery Office is licensed and regulated by The Northern Territory Government of Australia. The Anti Money Laundering and Counter Terrorism Act 2006 now requires all providers of online gambling operators to verify their customer details within 14 days of the customer opening an account and before making withdrawals. in the spirit of cooperation with authorities we attempt to verify your identify within 14 days and will not permit any withdrawals from your account until such verification is completed.

Useful Link: ID Verification