FAQs

How do I withdraw money from my account?

To make a withdrawal please follow the steps below:

  1. Go to the withdrawal section under My Account
  2. The amount you can withdraw will be displayed as 'Available Balance'
  3. You can choose 'Other' and type in the amount you wish to withdraw
  4. Select your preferred withdrawal method.
  5. Click 'Withdraw'

Timeframes for receiving payment vary and will display according to your chosen withdrawal method. Withdrawal limits and international bank transfer fees may apply.

Please note that deposited funds are unable to be withdrawn due to our Government licence conditions. Bonus rewards cannot be claimed in cash.

Useful Link: My Account