FAQs

Why am I being charged a cash advance fee?

Some credit card deposits/purchases may incur a 'cash advance fee' due to the activity being considered a 'gambling transaction'. This is determined by a players bank and you may wish to check with your bank to clarify if your deposits will trigger this fee. To avoid this fee, we suggest using an alternative payment method like Debit Card, BPay or POLi pay.

Please note: POLi pay is not available for NZ customers.