FAQs

I've forgotten my password

If you have forgotten your password, don't worry. Simply follow the steps below:

  1. Go to the Log in section and click Forgot Password?
  2. Enter your email address
  3. Click Reset Password
  4. You will receive an email with a link to change your password
  5. Follow the instructions in the email to change your password

Please note: Sometimes your web browser (E.g. Safari, Internet Explorer, Chrome, etc) will save your old login information so you may need to remove that old information. All browsers have options to delete cookies, cache data and form data and login information.