FAQs

Why am I not getting any emails from The Lottery Office?

Occasionally we have found that emails we send mistakenly get flagged as spam/junk by some email services. Please check your email’s spam/junk folder. Additionally, we recommend that you add support@lotteryoffice.com.au, info@lotteryoffice.com.au, news@lotteryoffice.com.au and mail@lotteryoffice.com.au to your email’s address book to ensure that you never miss an important notification from us. Refer to your email’s help section for further information.